Volunteer Coordinator

Volunteer Coordinator — Full Time

Date: 8/14/25

Status: Full-time, Exempt

Reports to: Director of Development

Direct Reports: None

Position Overview

The Volunteer Coordinator is a key member of Habitat’s Development team and works closely with the Construction and Homeowner Services teams. They are responsible for securing and scheduling volunteers, fulfilling promises, and maintaining the sustainability cycle with the volunteers. This position requires strong organization, attention to detail, professional communication, and relational skills, as well as a passion for Habitat for Humanity.

Applicants should exemplify Habitat’s core values of Faithful, Thoughtful, Sustainable, Collaborative, and Transformational.

Main Responsibilities

• Manage and train on the Volunteer Platform
• Work with the Development team to schedule volunteer groups based on agreed-upon proposals and wants/needs of the volunteer group
• Communicate build day details to volunteers, the Construction team, Future Homeowners, Crew Leads, lunch donors, and ReStore staff as needed
• Communicate the volunteer schedule to the appropriate Admin Team as needed (i.e. key relationships)
• Coordinate volunteer group logistics, including (but not limited to) meal setup, the stocking of necessary support materials for volunteers, staging, and related onsite logistics
• Greet volunteer groups on site as needed to share the mission of Habitat, build relationships, engage through financial donations, or other means
• Manage the start of the volunteer sustainability cycle by assigning weekly appreciation calls to appropriate staff
• Managing the volunteer components of events such as Panel Builds and Women Build
• Providing event support as needed

Competencies

• Ability to work independently, set and balance priorities, and take initiative
• Planning and organizing
• Attention to detail
• Willingness to evaluate and update policies and procedures as needed
• Teamwork and collaboration
• High level of verbal and written communication and customer service skills
• Strong focus on service
• Ability to work with a wide range of people

Education & Experience

• High School Diploma or equivalent required
• Associate’s or Bachelor’s Degree preferred
• Nonprofit administrative experience preferred
• Proficiency in MS Office (Word, Excel, PowerPoint) and other business applications
• Knowledge of Volunteer Management Software preferred

Physical Requirements

• Prolonged periods of sitting or standing at a desk and working on a computer
• Manual dexterity and visual acuity for tablet and computer use
• Able to utilize the telephone to communicate with others, inside and outside of an office environment

Habitat for Humanity of Greater Fort Wayne is firmly committed to being an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.